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Clearwater, Florida
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About Viruses ...
Computer viruses range from pesky to outright dangerous. Some just display a message, while others erase your entire hard disk. Clicking on what looks like a harmless e-mail message can lead to hours of recovery efforts, if not irreparable damage. Learn about the different types of computer "infection" and how to avoid them.
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About Firewalls...
Firewalls have helped protect computers in large companies for years. Learn how firewalls work and why you might want one for your business or home network.
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About Spyware... Spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties.
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Remote Service ...
CyberHome HelpMeNow!

What is CyberHome HelpMeNow?

It is a remote site connection service that provides a quick, convenient, and affordable way to receive personal computer diagnostics and maintenance without taking your PC to a shop or paying a premium for on-site service. CyberHome connects to your PC over the Internet and diagnoses your problem remotely and makes whatever software maintenance or changes are necessary. You can even watch the entire process in real-time on your own PC monitor in your own home.

How does CyberHome HelpMeNow work?

By using a concept known as Dynamic DNS and software called pcAnywhere, two computers can establish a one-to-one connection with each other over the Internet. Once connected CyberHome can take over control of your computer while you watch every move on your own PC monitor. The sheer efficiency of this process allows this service to be offered for an incredibly affordable price. The $20/hour cost of the remote CyberHome HelpMe service is one-third to one-half the cost of comparable in-shop or on-site service fees.

What about my privacy?

Viewing of your personal files, website favorites/bookmarks, email, address book, etc. is NOT part of the remote access process. Your privacy is very important to us. You have the ultimate control in letting CyberHome access your PC or not. It is only after you launch the CyberHome HelpMe icon that CyberHome can remotely connect to you PC and have access. Even while CyberHome has control of your PC you can see every action that is taking place and you can stop the access at any time.

Will others be able to connect to my computer?

Absolutely not! This remote access process uses an encrypted password scheme that only you control and CyberHome is the only individual who knows the login ID and password.

How do I setup my computer for CyberHome HelpMeNow and what does it cost?

CyberHome will come to your location and install the necessary software on your PC and instruct you on how to let CyberHome remotely access your PC. There is a one time subscription fee of $50 which includes on-site setup and the cost of all software licenses. The remote service fee of $20/hour is billed in minimum of 15 minute increments.

What about other services like software installation, Windows lessons, virus help, firewall help, and networking assistance?

Computer users of all skill levels have made appointments for remote access software lessons, tips on getting more use out Windows, Internet access and searching, virus removal, and etc. Almost any software function or diagnostic that can be done on-site or in the shop can be done remotely. Just sign-up for the CyberHome HelpMe service and CyberHome, Inc. will contact you to discuss your particular needs and schedule the installation of the service.

Who should get CyberHome HelpMeNow?

Just about everyone with a Windows-based computer can benefit from this remote service. When you experience a PC problem, help is just a phone call away. Besides being cost effective, remote access is also time effective. By remotely servicing your computer, CyberHome can quickly resolve your PC problems without having to travel on-site or you having to bring the unit into the shop.

There is one large caveat!

The PC that is going to be remotely accessed MUST have a working Internet connection. If the PC is unable to connect to the Internet, CyberHome will be unable to remotely connect to the problem PC.

CyberHome - Clearwater - Florida - 727-523-7406